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Plants Home Decor

FREQUENTLY ASKED QUESTIONS

  • Please contact us to schedule a showing. Please list the dates and times that work best for you and we will do our best to accomodate your schedule.

  • Any adult over the age of 18 will fill out an application and pay the non-refundable application fee.

  • Yes. Included as a part of your rental application, we will be requesting background checks from TransUnion that include a criminal, eviction, and credit history. 

     

    If you have any concerns about what may be on the background check, please discuss this with us prior to paying for the rental application.

  • Yes. The amount varies per rental and can be anywhere from 1-3 month's rent.

  • Leases normally run for one year, sometimes with an option to renew.

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    Depending on the unit, we may be able to work with you on different terms.

  • We will work to get you moved in according to the timeline that works best for you. Your move in date depends on the status of the property you will be leasing.

  • The Tenant Portal is an online tool provided for you at no cost. You will be able to:

    1. Pay your rent online.

    2. View your previous and upcoming payments.

    3. Add your renter's insurance information (if needed).

    4. Submit and track maintenance requests.

  • We will always fix everything that is our responsibility as outlined in your lease agreement. 

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    If there are any damages that are not covered, please let us know and we may have a contractor that we can recommend.

  • Rent is due monthly usually on the 1st of each month. 

     

    Depending on the property, you may be able to pay rent automatically online through credit card, debit card, or ACH (eCheck wire transfer).

     

    One-time payments may also be available in your tenant portal. 

     

    If ACH is available, the money will not leave your account immediately, so you will need to leave the balance in the account until the process is completed. 

     

    Alternatively, you can drop off or mail a personal check, certified check, or money order to our office at any time.

  • We allow pets with a $500 nonrefundable pet deposit, as well as a $50 monthly rent increase.

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    If your pet is a registered ESA and you provide the necessary documentation, these additional charges do not apply.

  • Yes. All we ask is that you provide proof of income for the guarantor(s), either in the form of a W-2 or two months of income statements.

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